Support Terminal Directory
Establish a direct link with the Active Brain Ltd technical support network.
Official Communications
Our engineering team monitors all channels to ensure your simulation runs smoothly. Whether you are experiencing holographic visual glitches or need clarity on Synapse Spark allocation, we are ready to assist.
Headquarters
Active Brain Ltd
78 Hermitage Road
HITCHIN, SG5 1DB
United Kingdom
Company Registration: 14859022
Direct Feed: support@activebrainltd.com
Transmission Form
Technical FAQ
The Citadel maintains a constant state ledger. If your browser disconnects, the virtual transaction is verified server-side and your balance will reflect the true outcome upon your next login.
Ensure you are not using aggressive ad-blockers that might flag our canvas elements. Also, clearing your cache usually resolves any holographic rendering errors.
Guest sessions rely on local browser storage. If you clear your browser data without upgrading to a permanent neural link (account), those Synapse Sparks cannot be restored.